Privacy Policy

1. Who We Are

SynchrotronAI is a pioneering company in advanced AGI research, dedicated to developing autonomous artificial general intelligence systems that are both innovative and safe. Our commitment to safety, transparency, and user privacy is at the core of everything we do.

2. Definitions

"Personal Data": Any information relating to an identified or identifiable natural person.

"Processing": Any operation or set of operations performed on Personal Data, whether automated or not, such as collection, storage, use, disclosure, and deletion.

"Cookies": Small text files placed on your device to enhance your experience on our Services.

3. Personal Data We Collect

A. Personal Data You Provide Directly

When you interact with our Services-such as creating an account, contacting us for support, or participating in events and surveys-we may collect the following:

• Account Information: Your name, email address, username, password, date of birth, payment details, and transaction history.
• User Content: Information and files you upload or input into our Services (including text, images, audio, or other content).
• Communication Information: Details provided when you contact us via email, social media, or other channels (e.g., your name, contact details, and message content).
• Other Information: Data you voluntarily provide to verify your identity or customize your experience.

B. Personal Data We Collect Automatically

When you use our Services, we automatically collect certain technical information, including:

• Log Data: Information such as your IP address, browser type, operating system, date and time of requests, and usage patterns.
• Usage Data: Details about how you interact with our Services-pages viewed, features used, and actions taken.
• Device Information: Data about the device you use to access our Services, including device type, operating system, device identifiers, and browser information.
• Location Information: General location data (based on IP address) to enhance security and provide localized experiences. Some features may request precise location data if you opt in.
• Cookies and Similar Technologies: Data stored via cookies and similar methods to maintain preferences and analyze performance. For more details, please see our Cookie Policy.

C. Personal Data from Other Sources

We may also obtain information from trusted third parties and publicly available sources to enhance security, improve our Services, and supplement the information you provide.

4. How We Use Your Personal Data

We process your Personal Data for various purposes, including but not limited to:

• Providing and Maintaining Our Services: To operate our platform, process transactions, and facilitate interactions.
• Improving and Developing Our Services: For research, development, and testing of new features and products.
• Communication: To send you updates, respond to inquiries, provide customer support, and inform you about changes or enhancements to our Services.
• Security and Fraud Prevention: To protect against unauthorized access, detect suspicious activity, and maintain the integrity of our systems.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.
• Research and Analytics: To conduct internal research and analyze usage trends, using aggregated or anonymized data where possible.

5. Disclosure of Your Personal Data

Your Personal Data may be disclosed under the following circumstances:

• Vendors and Service Providers: To trusted third-party partners who perform services on our behalf (e.g., hosting, customer support, payment processing, analytics, and security monitoring).
• Business Transfers: In connection with mergers, acquisitions, reorganizations, or asset sales, your data may be transferred to a successor entity.
• Government and Legal Requests: To comply with legal obligations, respond to subpoenas or court orders, and protect the rights, property, or safety of SynchrotronAI, our users, or others.
• Affiliates: To our corporate affiliates that adhere to this Privacy Policy.
• Business Account Administrators: For users associated with business or enterprise accounts, administrators may access certain account information as necessary to manage the account.
• Other Users and Third Parties: When you choose to share information with others (for example, via public profiles or shared links), disclosure is governed by your selected privacy settings and the policies of the third party involved.

6. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the nature of the data, the purpose for which it was collected, and applicable legal requirements. For example, temporary session data may be retained for up to 30 days for security and operational purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

• Access: Request access to the Personal Data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your Personal Data, subject to legal obligations.
• Data Portability: Request a copy of your data in a structured, commonly used format.
• Restriction and Objection: Request restrictions on how your data is processed or object to certain processing activities.
• Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at [email protected]. In some cases, you may be required to verify your identity before we process your request.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You may manage your cookie preferences through your browser settings. For more detailed information, please refer to our Cookie Policy.

9. Data Security

We implement commercially reasonable technical, administrative, and organizational measures designed to safeguard your Personal Data from loss, unauthorized access, alteration, disclosure, or destruction. However, no security system is completely impenetrable, and we cannot guarantee absolute security.

10. International Data Transfers

Your Personal Data may be processed on servers located in different jurisdictions, including the United States. We apply appropriate safeguards-including legally valid transfer mechanisms-to ensure that your data is adequately protected when transferred internationally.

11. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If we discover that we have inadvertently collected Personal Data from a child under 13, we will take steps to delete it as soon as possible. Users under 18 must have permission from a parent or guardian to use our Services.

12. Additional Disclosures for U.S. Residents

Some U.S. state privacy laws require additional disclosures regarding the categories of Personal Data collected and the purposes for which it is used. We collect identifiers (e.g., name and IP address), commercial information (e.g., transaction history), network activity (e.g., user interactions), and geolocation data. This information is used to provide, analyze, and maintain our Services, improve our Services and conduct research, prevent fraud, and comply with legal obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this document and post the revised policy on our website. If the changes are significant, we may notify you via email or through our Services. Your continued use of our Services after any modifications constitutes your acceptance of the updated Privacy Policy.

14. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]