About these terms
These Terms of Use govern access to and use of the public SynchrotronAI website, product pages, contact and workflow-review intake, online materials, and any website features that link to these terms. They are written for business users evaluating SynchrotronAI products, professional services, managed services, software projects, pilots, and hosted product access.
If SynchrotronAI Inc. and a customer sign a separate order, statement of work, master services agreement, subscription agreement, data processing agreement, support plan, or other written contract, that separate agreement controls for the covered engagement. These website terms do not replace signed commercial terms.
Definitions
SynchrotronAI, we, us, or our means SynchrotronAI Inc. Customer means the organization that evaluates, purchases, or receives SynchrotronAI products, services, pilots, support, or managed services. You means the person or organization accessing the website or using a SynchrotronAI feature.
Customer Content means data, files, prompts, instructions, records, workflow descriptions, business information, configurations, and other materials submitted to SynchrotronAI. Output means content, analysis, recommendations, code, documents, automations, or other results generated or delivered through SynchrotronAI systems, AI-assisted work, products, pilots, or services.
Company and contact
SynchrotronAI Inc. is a Delaware stock corporation authorized to do business in New Jersey. Public business correspondence may be sent to SynchrotronAI Inc., 1050 U.S. 22, Suite C, Lebanon, NJ 08833. Questions about these terms may be submitted through the workflow review intake or by email at [email protected].
Website and information scope
The website describes SynchrotronAI products, professional services, managed services, research, platform capabilities, security practices, vendor transparency, and potential engagement models. Website content is provided for general business information and planning. It is not legal, financial, tax, trade compliance, medical, employment, insurance, or regulated professional advice.
No client relationship, support obligation, product subscription, hosting commitment, implementation obligation, service-level commitment, or delivery commitment is created by browsing the website, submitting a form, exchanging preliminary messages, or discussing a potential engagement. A binding commercial commitment requires written acceptance by SynchrotronAI through an order, statement of work, subscription, or other signed agreement.
Eligibility and authority
You may use the website only if you can form a binding contract and are not barred from doing so under applicable law. If you use the website or submit information on behalf of a company or organization, you represent that you have authority to share the information and to communicate with SynchrotronAI for that organization.
You are responsible for ensuring that the information you submit is accurate, lawful, and appropriate for evaluation by SynchrotronAI. Do not submit confidential, regulated, sensitive, export-controlled, classified, production credentials, or third-party data unless SynchrotronAI has expressly agreed in writing to receive it under appropriate terms.
Accounts and credentials
Some future products, pilots, portals, managed services, or hosted systems may require accounts. If SynchrotronAI provides access credentials, you are responsible for keeping them secure, using them only as authorized, and promptly notifying SynchrotronAI if you suspect unauthorized access or credential compromise.
SynchrotronAI may suspend or restrict access to a website feature, pilot, product, or hosted system if it reasonably believes access is unauthorized, insecure, abusive, unlawful, harmful, or inconsistent with applicable terms.
Customer administrators and end users
If a customer receives access for its employees, contractors, representatives, or other end users, the customer is responsible for authorizing those users, configuring permissions, reviewing user activity, removing access when no longer needed, and ensuring each user complies with applicable terms. Actions taken through a customer's accounts, credentials, systems, integrations, or administrators may be treated as actions of that customer.
Customers are responsible for their own identity providers, endpoints, devices, networks, data sources, user training, business procedures, and administrator choices unless a signed managed services agreement expressly assigns a responsibility to SynchrotronAI.
Orders, services, and product access
Professional services, managed services, implementation work, cloud hosting, integrations, product pilots, support, and SaaS product access are governed by the applicable written scope and commercial terms. Those terms may define fees, deliverables, acceptance, customer responsibilities, timelines, support levels, renewal, data processing, confidentiality, intellectual property, security, and termination.
The Service Terms provide the public baseline SynchrotronAI expects to use for statements of work, managed services, support plans, customer environments, remote access, maintenance, deliverables, and service operations when incorporated into a signed agreement.
Website descriptions of products or services are not guarantees that a feature, delivery model, managed service, integration, certification, marketplace listing, or partner status will be available for a particular customer or use case. Availability may depend on scope, data, cloud environment, security review, third-party provider terms, payment approval, and operational readiness.
Changes to offerings
SynchrotronAI may improve, modify, replace, suspend, discontinue, or repackage website content, product descriptions, pilots, research materials, features, delivery methods, integrations, and engagement models. For paid services or product access, changes are governed by the applicable agreement.
Payments and taxes
If a paid engagement, subscription, pilot, or hosted product is approved, payment terms will be stated in the applicable order or agreement. SynchrotronAI may use Stripe, invoices, bank-supported payment rails, or other approved payment methods. You are responsible for applicable taxes unless the signed agreement states otherwise.
Failure to pay undisputed amounts when due may result in suspension, late fees, collection activity, or termination as stated in the applicable commercial terms.
Customer content and data
You retain ownership of data, files, prompts, workflow descriptions, system information, business records, and other materials that you provide to SynchrotronAI, subject to the rights you grant for SynchrotronAI to respond to inquiries, evaluate opportunities, provide services, operate products, host systems, support users, secure environments, and perform obligations under applicable agreements.
For website intake, you grant SynchrotronAI permission to process submitted information for business communication, opportunity evaluation, CRM management, follow-up, security, recordkeeping, and related operations. For customer engagements, the applicable order, services agreement, privacy policy, data processing agreement, or confidentiality terms may provide additional rights and restrictions.
You are responsible for ensuring that Customer Content is lawful, accurate, appropriate, non-infringing, and authorized for submission to SynchrotronAI and any third-party systems identified for the engagement. SynchrotronAI may remove, refuse, or restrict Customer Content that it reasonably believes is unlawful, unsafe, unauthorized, insecure, or outside the approved scope.
AI systems, outputs, and human review
SynchrotronAI works with artificial intelligence systems, automation, software, cloud infrastructure, integrations, and data workflows. AI-generated or automation-assisted outputs can be incomplete, incorrect, outdated, biased, or unsuitable for a particular context. You are responsible for reviewing outputs, validating results, and applying qualified human judgment before relying on them.
Unless a signed agreement expressly says otherwise, SynchrotronAI outputs are not a substitute for legal, financial, tax, trade compliance, medical, engineering, safety, insurance, employment, or other regulated professional advice. You must not use outputs as the sole basis for decisions that materially affect legal rights, safety, employment, credit, insurance, healthcare, housing, public benefits, or similar high-impact outcomes without appropriate human review, documentation, and compliance controls.
Input and output ownership
As between SynchrotronAI and a customer, the customer retains ownership of Customer Content. Subject to payment of applicable fees and compliance with applicable terms, SynchrotronAI assigns to the customer any ownership interest SynchrotronAI has in final deliverables or outputs that a signed agreement expressly identifies as customer-owned deliverables. SynchrotronAI retains ownership of its pre-existing technology, tools, templates, methods, reusable code, design system, know-how, internal systems, general skills, and improvements that are not uniquely created as customer-owned deliverables.
Because AI systems and common software patterns may generate similar or identical outputs for different users or customers, rights in one output do not prevent SynchrotronAI or others from developing, using, or providing similar ideas, features, code patterns, workflows, or outputs, provided SynchrotronAI does not misuse customer confidential information.
Regulated data and BAA limits
Do not submit protected health information, payment card data outside approved payment flows, government identification numbers, children's data, biometric data, export-controlled technical data, classified information, highly sensitive financial records, or other regulated data unless SynchrotronAI has expressly agreed in writing to process that data under appropriate terms.
SynchrotronAI is not acting as a HIPAA business associate and does not accept protected health information unless SynchrotronAI signs a Business Associate Agreement. SynchrotronAI is not providing legal, tax, accounting, medical, investment, insurance, broker, customs broker, or regulated professional services unless a signed agreement expressly says so.
Intellectual property
SynchrotronAI and its licensors retain ownership of the website, brand assets, design system, software, code, tools, templates, models, workflows, research, documentation, pre-existing technology, know-how, and other materials developed or owned by SynchrotronAI. You may not copy, modify, scrape, reverse engineer, resell, frame, or exploit the website or SynchrotronAI materials except as permitted by law or an applicable written agreement.
If you provide feedback, suggestions, ideas, or requests, SynchrotronAI may use them without restriction or compensation, provided that SynchrotronAI does not disclose your confidential information in violation of an applicable written agreement.
Intellectual property notices
If you believe content on the website infringes your intellectual property rights, send a notice to [email protected] with your contact information, identification of the work claimed to be infringed, identification of the material at issue, a statement that you have a good-faith belief the use is not authorized, and a statement that the information in your notice is accurate. SynchrotronAI may request additional information before acting.
Publicity and use of names
Unless a signed agreement says otherwise, neither party may use the other party's name, logo, trademarks, customer list status, case study, testimonial, press release, or public reference without prior written approval. SynchrotronAI's public statements about partner program participation are limited to accurately describing current participation and do not imply customer endorsement, reseller status, marketplace approval, co-sell readiness, or higher-tier badges unless separately approved.
Confidentiality
Website intake is not intended for highly confidential or regulated materials. If SynchrotronAI and a customer sign confidentiality terms, those terms govern covered information. Otherwise, SynchrotronAI will use commercially reasonable care with business inquiry information but does not accept special confidentiality obligations merely because information is submitted through the public website.
Acceptable use and suspension
You must comply with the Acceptable Use Policy. You may not use the website, intake forms, products, hosted systems, or SynchrotronAI services for unlawful, harmful, abusive, deceptive, infringing, privacy-invasive, security-invasive, or high-risk activities prohibited by that policy or by applicable law.
SynchrotronAI may block, suspend, remove, rate-limit, or restrict access if it reasonably believes activity violates these terms, the Acceptable Use Policy, third-party provider terms, security requirements, or applicable law.
Export controls and sanctions
You may not use the website, products, services, software, outputs, documentation, or technical information in violation of export control laws, sanctions, embargoes, anti-bribery laws, anti-corruption laws, or restrictions on dealings with denied parties. You represent that you are not located in, organized under the laws of, or ordinarily resident in a sanctioned jurisdiction and are not a denied or restricted party under applicable law.
Third-party services
SynchrotronAI may use or integrate with third-party services such as Cloudflare, Stripe, HubSpot, Amazon Web Services, Microsoft Azure, Google Cloud, GitHub, customer-selected systems, and other providers. Third-party services may have their own terms, privacy notices, availability, security controls, and data handling practices. SynchrotronAI is not responsible for third-party services except as expressly stated in a written agreement.
The website may link to third-party websites, documentation, portals, cloud services, payment pages, or provider resources. Links do not mean SynchrotronAI controls or endorses those third-party resources.
Beta, pilot, and evaluation access
Beta, pilot, proof-of-concept, research, preview, evaluation, or early-access features may be incomplete, experimental, limited, or changed without notice. Unless a written agreement says otherwise, these features are provided for evaluation only, may be suspended or discontinued, and should not be used for production decisions without written approval and appropriate safeguards.
Public sector and government use
Public sector, government, defense, education, healthcare, critical infrastructure, export-controlled, or regulated procurement use may require additional terms, representations, flow-downs, security schedules, accessibility requirements, data rights language, or compliance review. SynchrotronAI does not accept government-specific terms by website use, purchase order, portal submission, or unilateral notice unless SynchrotronAI signs them in writing.
Disclaimers
The website and public materials are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, SynchrotronAI disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, error-free operation, accuracy, reliability, and availability.
SynchrotronAI does not warrant that website content, AI-related descriptions, product plans, research statements, pricing descriptions, timelines, third-party integrations, or public policy pages are complete, current, or suitable for a specific customer use case.
Limitation of liability
To the fullest extent permitted by law, SynchrotronAI will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages arising from website use, public materials, intake submissions, or preliminary communications.
For website-only use where no separate written agreement applies, SynchrotronAI's total liability is limited to one hundred U.S. dollars. For paid products, services, pilots, support, or managed services, the limitation of liability in the applicable written agreement controls.
Indemnity
You agree to defend, indemnify, and hold SynchrotronAI harmless from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the website, violation of these terms, violation of the Acceptable Use Policy, unlawful submission of data, infringement of third-party rights, or unauthorized use of SynchrotronAI materials.
Electronic communications
You agree that SynchrotronAI may communicate electronically about website use, intake submissions, product access, services, notices, security, policy updates, and business communications. Electronic communications may satisfy legal writing requirements unless applicable law requires a different method.
Termination
SynchrotronAI may suspend or terminate access to the website or any feature at any time when necessary for security, operations, legal compliance, abuse prevention, maintenance, or policy enforcement. Sections that by their nature should survive termination will survive, including intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, governing law, and payment obligations under applicable agreements.
Governing law
Unless a signed agreement says otherwise, these terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Courts located in New Jersey will have exclusive jurisdiction for disputes arising from website-only use, unless applicable law requires a different venue.
Assignment
You may not assign these terms or transfer website access without SynchrotronAI's prior written consent. SynchrotronAI may assign these terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or by operation of law.
Force majeure
SynchrotronAI will not be responsible for delay or failure caused by events beyond its reasonable control, including internet or cloud provider failures, third-party service failures, cyberattacks, labor disputes, natural disasters, war, terrorism, civil unrest, government action, power failures, supply issues, or emergency conditions.
Severability and waiver
If a provision of these terms is unenforceable, the rest of the terms remain in effect and the provision will be enforced to the maximum extent permitted by law. SynchrotronAI's failure to enforce a provision is not a waiver of its right to enforce that provision later.
Entire website agreement
For website-only use, these terms, the Privacy Policy, Cookie Notice, Acceptable Use Policy, and any page-specific notices are the entire agreement between you and SynchrotronAI for website access. Separate signed commercial agreements control the engagements they cover.
Changes and notices
SynchrotronAI may update these terms as the website, products, services, legal requirements, and operating model evolve. The updated date above shows when this page was last revised. Continued use of the website after an update means you accept the updated terms.
Contact
Questions about these terms may be submitted through the workflow review intake or by email at [email protected]. Legal notices should include the sender's full name, organization, contact information, and a clear description of the request.