Contents
Important notice
Please read these terms carefully. They include a binding arbitration agreement and a class action waiver (see Dispute resolution and arbitration). Unless you opt out within 30 days after you first accept these terms, you and SynchrotronAI agree to resolve disputes through individual arbitration rather than in court, and both give up the right to a jury trial and to bring or join a class action. Small claims cases are still allowed. This does not apply to consumers in the European Union, the European Economic Area, Switzerland, or the United Kingdom.
ScamFreeLife subscriptions renew automatically at the price and billing period shown when you subscribe (monthly or annually) until you cancel. You can cancel online at any time, and cancellation takes effect at the end of the period you have already paid for. See the ScamFreeLife subscriptions section and the Refund and Cancellation Policy.
About these terms
These Terms of Use govern access to and use of the public SynchrotronAI website, product pages, contact and workflow-review intake, online materials, and any website features that link to these terms. They also govern ScamFreeLife accounts, apps, and subscriptions, whether you use ScamFreeLife for yourself and your household or for a business. You accept these terms when you check the box or click the button that refers to them when you create an account or subscribe, or when you use the website or ScamFreeLife after these terms are presented to you.
Tariff Agent, Capital Agent, pilots, professional services, and managed services are sold to business customers under an order or statement of work and the Business Service Terms. If SynchrotronAI Inc. and a customer sign a separate order, statement of work, master services agreement, subscription agreement, data processing agreement, support plan, or other written contract, that separate agreement controls for the covered engagement. For ScamFreeLife bought through AWS Marketplace or Microsoft Marketplace, the contract terms of the marketplace listing control where they conflict with these terms.
Definitions
SynchrotronAI, we, us, or our means SynchrotronAI Inc. Customer means the organization that evaluates, purchases, or receives SynchrotronAI products, services, pilots, support, or managed services. You means the person or organization accessing the website or using a SynchrotronAI feature.
ScamFreeLife means SynchrotronAI's scam-protection service, including its website, web app, iPhone and Android apps, connected email features, protected phone numbers, call screening, message analysis, and trusted-contact alerts. Consumer means an individual who uses ScamFreeLife or the website for personal, family, or household purposes.
Customer Content means data, files, prompts, instructions, records, workflow descriptions, business information, configurations, communications you ask ScamFreeLife to protect, and other materials submitted to SynchrotronAI. Output means content, analysis, recommendations, code, documents, automations, or other results generated or delivered through SynchrotronAI systems, AI-assisted work, products, pilots, or services.
Company and contact
SynchrotronAI Inc. is a Delaware stock corporation authorized to do business in New Jersey. Public business correspondence may be sent to SynchrotronAI Inc., 1050 U.S. 22, Suite C, Lebanon, NJ 08833. Questions about these terms may be submitted through the workflow review intake. ScamFreeLife customers can reach us through Support.
Website and information scope
The website describes SynchrotronAI products, professional services, managed services, research, platform capabilities, security practices, vendor transparency, and potential engagement models. Website content is provided for general business information and planning. It is not legal, financial, tax, trade compliance, medical, employment, insurance, or regulated professional advice.
No client relationship, support obligation, product subscription, hosting commitment, implementation obligation, service-level commitment, or delivery commitment is created by browsing the website, submitting a form, exchanging preliminary messages, or discussing a potential engagement. A binding commercial commitment requires written acceptance by SynchrotronAI through an order, statement of work, subscription, or other signed agreement.
Eligibility and authority
You may use the website only if you can form a binding contract and are not barred from doing so under applicable law. You must be at least 18 years old to create a ScamFreeLife account or subscribe. ScamFreeLife is not directed to children, and you may not create an account for, or connect the email account or phone of, anyone under 18. Protected phone numbers, call screening, and phone verification are available only for United States phone numbers. If you use the website or submit information on behalf of a company or organization, you represent that you have authority to share the information and to communicate with SynchrotronAI for that organization.
You are responsible for ensuring that the information you submit is accurate, lawful, and appropriate for evaluation by SynchrotronAI. Do not submit confidential, regulated, sensitive, export-controlled, classified, production credentials, or third-party data unless SynchrotronAI has expressly agreed in writing to receive it under appropriate terms.
Accounts and credentials
ScamFreeLife and some products, pilots, portals, managed services, or hosted systems require accounts. You must give accurate account information and keep it up to date. You are responsible for keeping your password and credentials secure, for activity under your account, and for promptly notifying SynchrotronAI through Support if you suspect unauthorized access or credential compromise.
SynchrotronAI may suspend or restrict access to a website feature, pilot, product, or hosted system if it reasonably believes access is unauthorized, insecure, abusive, unlawful, harmful, or inconsistent with applicable terms.
Customer administrators and end users
If a customer receives access for its employees, contractors, representatives, or other end users, the customer is responsible for authorizing those users, configuring permissions, reviewing user activity, removing access when no longer needed, and ensuring each user complies with applicable terms. Actions taken through a customer's accounts, credentials, systems, integrations, or administrators may be treated as actions of that customer.
Customers are responsible for their own identity providers, endpoints, devices, networks, data sources, user training, business procedures, and administrator choices unless a signed managed services agreement expressly assigns a responsibility to SynchrotronAI.
Orders, services, and product access
Professional services, managed services, implementation work, cloud hosting, integrations, product pilots, support, and SaaS product access are governed by the applicable written scope and commercial terms. Those terms may define fees, deliverables, acceptance, customer responsibilities, timelines, support levels, renewal, data processing, confidentiality, intellectual property, security, and termination.
The Service Terms provide the public baseline SynchrotronAI expects to use for statements of work, managed services, support plans, customer environments, remote access, maintenance, deliverables, and service operations when incorporated into a signed agreement.
Website descriptions of products or services are not guarantees that a feature, delivery model, managed service, integration, certification, marketplace listing, or partner status will be available for a particular customer or use case. Availability may depend on scope, data, cloud environment, security review, third-party provider terms, payment approval, and operational readiness.
Changes to offerings
SynchrotronAI may improve, modify, replace, suspend, discontinue, or repackage website content, product descriptions, pilots, research materials, features, delivery methods, integrations, and engagement models. For paid services or product access, changes are governed by the applicable agreement.
Payments and taxes
If a paid engagement, subscription, pilot, or hosted product is approved, payment terms will be stated in the applicable order or agreement. SynchrotronAI may use Stripe, invoices, bank-supported payment rails, or other approved payment methods. You are responsible for applicable taxes unless the signed agreement states otherwise.
Failure to pay undisputed amounts when due may result in suspension, late fees, collection activity, or termination as stated in the applicable commercial terms.
ScamFreeLife subscriptions
Plans, prices, and automatic renewal
ScamFreeLife is offered as Individual, Family, Small Business, and Concierge plans, each billed monthly or annually. ScamFreeLife subscriptions are currently offered only to customers located in the United States. The plan features and current prices are shown on the ScamFreeLife page and at checkout. Prices are in U.S. dollars on the web, and applicable taxes are added at checkout. Prices in the Apple App Store and Google Play are set in each store and may differ from web prices.
When you subscribe, you authorize us (or the store or marketplace you buy through) to charge your payment method the price shown at checkout, plus taxes, at the start of your subscription and then at the start of each renewal period, monthly or annually depending on the plan you choose, until you cancel. Your subscription renews automatically for the same billing period unless you cancel before the renewal date. We will send you a confirmation after you subscribe that includes these terms and how to cancel, and we will send you the reminders that applicable law requires before a renewal.
How to cancel
You can cancel at any time online. For subscriptions bought on our website, sign in to ScamFreeLife and choose Manage subscription to open the secure Stripe billing portal, then cancel. For purchases through the Apple App Store, Google Play, AWS Marketplace, or Microsoft Marketplace, cancel through that store or marketplace. You can also ask Support to cancel a direct subscription for you. Cancellation stops future renewals, and you keep access until the end of the period you have already paid for. Deleting your ScamFreeLife account does not by itself cancel a subscription bought through a store or marketplace.
Refunds
Refunds are described in the Refund and Cancellation Policy, which is part of these terms. It includes a 30-day money-back guarantee for new customers who subscribe directly on our website. Except as stated in that policy or required by law, payments are non-refundable and we do not give refunds or credits for partial billing periods.
Price changes
We may change subscription prices. We will give you notice of a price change by email at least 30 days before it applies to you, and the new price will apply from your next renewal after the notice period. If you do not agree, you can cancel before the new price applies. Price changes for store purchases are also subject to the store's consent and notice rules.
Failed payments
If a renewal payment fails, we and our payment processor may retry the charge. Access may continue for a grace period of up to 7 days. If payment is still not completed, protected features are suspended until the subscription is paid or canceled.
Plan limits
Each plan includes the usage limits shown on the ScamFreeLife page, such as the number of trusted contacts, monitored events, and screened call minutes. We may limit or pause a feature when a plan limit is reached, and we will tell you in the app when that happens.
EU and UK consumer rights
If you are a consumer in the European Union, the European Economic Area, Switzerland, or the United Kingdom, you have the right to withdraw from a ScamFreeLife subscription within 14 days after the day you subscribe, without giving a reason. To withdraw, contact Support with a clear statement that you are withdrawing from your subscription, or use any other clear statement to us. If you asked us to start the service during the withdrawal period, we will refund what you paid minus an amount proportionate to the service provided before you told us you were withdrawing. If you are a new customer, the 30-day money-back guarantee in the Refund and Cancellation Policy gives you a full refund instead. We will refund you within 14 days using the original payment method. Purchases through the Apple App Store or Google Play are refunded by those stores.
Nothing in these terms limits your statutory rights as a consumer in those places, including your rights if the service does not conform to the contract.
How ScamFreeLife works and its limits
ScamFreeLife uses artificial intelligence and automated rules to assess emails, calls, and messages for signs of scams and phishing and to recommend or take actions such as allow, warn, quarantine, or block, according to your settings. Automated blocking and quarantine are applied only at high confidence levels and only as your settings allow.
ScamFreeLife reduces risk but cannot detect every scam. It may miss a scam, and it may incorrectly flag, delay, quarantine, or block a legitimate email, call, or message. You remain responsible for your own decisions, including whether to send money, share information, or take action in response to any communication, and for checking anything important through a trusted channel. ScamFreeLife does not reverse or recover payments, is not a bank, insurer, or law enforcement agency, and is not legal or financial advice.
ScamFreeLife is not an emergency service. It does not replace your phone's emergency dialer. In an emergency, call 911 or your local emergency number directly.
When you use call screening, callers hear a notice that an AI assistant will screen and transcribe the call before it speaks with them. You must not disable, change, or avoid that notice. You may connect only email accounts, phone numbers, and devices that you own or are authorized to manage, and you are responsible for obtaining any consent the law requires from other people whose communications you ask ScamFreeLife to protect, for example employees on a business plan. Trusted contacts receive only the alert summary you choose to share, and you may add someone as a trusted contact only if they have agreed to receive alerts from you.
ScamFreeLife depends on services we do not control, including your phone carrier, Apple, Google, Microsoft, and our communications and AI providers. Changes or outages at those providers may limit or interrupt features.
Customer content and data
You retain ownership of data, files, prompts, workflow descriptions, system information, business records, and other materials that you provide to SynchrotronAI, subject to the rights you grant for SynchrotronAI to respond to inquiries, evaluate opportunities, provide services, operate products, host systems, support users, secure environments, and perform obligations under applicable agreements.
For website intake, you grant SynchrotronAI permission to process submitted information for business communication, opportunity evaluation, CRM management, follow-up, security, recordkeeping, and related operations. For customer engagements, the applicable order, services agreement, privacy policy, data processing agreement, or confidentiality terms may provide additional rights and restrictions.
For ScamFreeLife, you grant SynchrotronAI a non-exclusive, worldwide, royalty-free license to host, copy, process, analyze, and display the communications and other content you connect or submit, only as needed to provide, secure, and support ScamFreeLife for you, to comply with law, and as described in the Privacy Policy. SynchrotronAI does not use your communications to train AI models.
You are responsible for ensuring that Customer Content is lawful, accurate, appropriate, non-infringing, and authorized for submission to SynchrotronAI and any third-party systems identified for the engagement. SynchrotronAI may remove, refuse, or restrict Customer Content that it reasonably believes is unlawful, unsafe, unauthorized, insecure, or outside the approved scope.
AI systems, outputs, and human review
SynchrotronAI works with artificial intelligence systems, automation, software, cloud infrastructure, integrations, and data workflows. AI-generated or automation-assisted outputs can be incomplete, incorrect, outdated, biased, or unsuitable for a particular context. Output may look confident and still be wrong. You are responsible for evaluating outputs, validating results, and applying qualified human judgment before relying on them.
Unless a signed agreement expressly says otherwise, SynchrotronAI outputs are not a substitute for legal, financial, tax, trade compliance, medical, engineering, safety, insurance, employment, or other regulated professional advice. You must not use outputs as the sole basis for decisions that materially affect legal rights, safety, employment, credit, insurance, healthcare, housing, public benefits, or similar high-impact outcomes without appropriate human review, documentation, and compliance controls.
Input and output ownership
As between SynchrotronAI and a customer, the customer retains ownership of Customer Content. Subject to payment of applicable fees and compliance with applicable terms, SynchrotronAI assigns to the customer any ownership interest SynchrotronAI has in final deliverables or outputs that a signed agreement expressly identifies as customer-owned deliverables. SynchrotronAI retains ownership of its pre-existing technology, tools, templates, methods, reusable code, design system, know-how, internal systems, general skills, and improvements that are not uniquely created as customer-owned deliverables.
Because AI systems and common software patterns may generate similar or identical outputs for different users or customers, rights in one output do not prevent SynchrotronAI or others from developing, using, or providing similar ideas, features, code patterns, workflows, or outputs, provided SynchrotronAI does not misuse customer confidential information.
Regulated data and BAA limits
Do not submit protected health information, payment card data outside approved payment flows, government identification numbers, children's data, biometric data, export-controlled technical data, classified information, highly sensitive financial records, or other regulated data unless SynchrotronAI has expressly agreed in writing to process that data under appropriate terms. Communications you ask ScamFreeLife to protect may incidentally contain such information. SynchrotronAI processes it only to provide ScamFreeLife and as described in the Privacy Policy.
SynchrotronAI is not acting as a HIPAA business associate and does not accept protected health information unless SynchrotronAI signs a Business Associate Agreement. SynchrotronAI is not providing legal, tax, accounting, medical, investment, insurance, broker, customs broker, or regulated professional services unless a signed agreement expressly says so.
Intellectual property
SynchrotronAI and its licensors retain ownership of the website, brand assets, design system, software, code, tools, templates, models, workflows, research, documentation, pre-existing technology, know-how, and other materials developed or owned by SynchrotronAI. You may not copy, modify, scrape, reverse engineer, resell, frame, or exploit the website or SynchrotronAI materials except as permitted by law or an applicable written agreement.
Website code, design, and content. The website's source and compiled code (including HTML, JavaScript, CSS, minified or bundled files, and source maps), its design and look and feel, the SynchrotronAI design system, and its text, graphics, images, icons, illustrations, fonts, and video are owned by SynchrotronAI or its licensors and protected by copyright, trademark, and other laws. SynchrotronAI grants you a limited, revocable, non-exclusive license to view the website in a web browser for your personal use or to evaluate SynchrotronAI's products and services, including the temporary copies your browser makes to display it. All other rights are reserved, and no other license is implied by your access to the website or by the fact that its files are delivered to your browser.
Except as permitted by law or a written agreement with SynchrotronAI, you may not: (a) copy, download, save, mirror, or redistribute the website's code or assets; (b) scrape or harvest the website with automated means to download, store, or republish its content, code, or assets; (c) reverse engineer, decompile, deobfuscate, or reconstruct the website's code; (d) use the website's code, design, or assets to build, train, or improve any other website, product, or artificial-intelligence or machine-learning model, or use its content to build a competing product or service; (e) remove, alter, or obscure any copyright notice or other copyright management information in the website's files; or (f) bypass rate limits, bot protection, or other technical measures that protect the website. Removing or altering copyright management information may violate 17 U.S.C. § 1202, and circumventing technical protection measures may violate 17 U.S.C. § 1201. Any use that breaks these terms ends your license automatically, and SynchrotronAI may seek every remedy available, including injunctive relief, statutory damages, and attorneys' fees where the law provides them.
Search engines and AI systems that follow our robots.txt file may crawl the website and read, index, summarize, and learn from its text to describe SynchrotronAI and its products, as stated in the rights notice in each page's metadata. That permission does not allow copying or republishing the website's content, or copying or reusing its code, design, or assets.
Open-source components included in the website are licensed under their own terms, which govern those components only.
If you provide feedback, suggestions, ideas, or requests, SynchrotronAI may use them without restriction or compensation, provided that SynchrotronAI does not disclose your confidential information in violation of an applicable written agreement.
Intellectual property notices
If you believe content on the website infringes your intellectual property rights, submit a notice through the workflow review intake with your contact information, identification of the work claimed to be infringed, identification of the material at issue, a statement that you have a good-faith belief the use is not authorized, and a statement that the information in your notice is accurate. SynchrotronAI may request additional information before acting.
Publicity and use of names
Unless a signed agreement says otherwise, neither party may use the other party's name, logo, trademarks, customer list status, case study, testimonial, press release, or public reference without prior written approval. SynchrotronAI's public statements about partner program participation are limited to accurately describing current participation and do not imply customer endorsement, reseller status, marketplace approval, co-sell readiness, or higher-tier badges unless separately approved.
Confidentiality
Website intake is not intended for highly confidential or regulated materials. If SynchrotronAI and a customer sign confidentiality terms, those terms govern covered information. Otherwise, SynchrotronAI will use commercially reasonable care with business inquiry information but does not accept special confidentiality obligations merely because information is submitted through the public website.
Acceptable use and suspension
You must comply with the Acceptable Use Policy. You may not use the website, intake forms, products, hosted systems, or SynchrotronAI services for unlawful, harmful, abusive, deceptive, infringing, privacy-invasive, security-invasive, or high-risk activities prohibited by that policy or by applicable law.
SynchrotronAI may block, suspend, remove, rate-limit, or restrict access if it reasonably believes activity violates these terms, the Acceptable Use Policy, third-party provider terms, security requirements, or applicable law.
Export controls and sanctions
You may not use the website, products, services, software, outputs, documentation, or technical information in violation of export control laws, sanctions, embargoes, anti-bribery laws, anti-corruption laws, or restrictions on dealings with denied parties. You represent that you are not located in, organized under the laws of, or ordinarily resident in a sanctioned jurisdiction and are not a denied or restricted party under applicable law.
Third-party services
SynchrotronAI may use or integrate with third-party services such as Cloudflare, Stripe, HubSpot, Amazon Web Services, Twilio, OpenAI, Apple, Google, Microsoft, GitHub, customer-selected systems, and other providers. When you connect a Gmail or Outlook mailbox, sign in with Apple, Google, or Microsoft, or buy through an app store or marketplace, that provider's terms also apply to your use of its service. Third-party services may have their own terms, privacy notices, availability, security controls, and data handling practices. SynchrotronAI is not responsible for third-party services except as expressly stated in a written agreement.
The website may link to third-party websites, documentation, portals, cloud services, payment pages, or provider resources. Links do not mean SynchrotronAI controls or endorses those third-party resources.
Beta, pilot, and evaluation access
Beta, pilot, proof-of-concept, research, preview, evaluation, or early-access features may be incomplete, experimental, limited, or changed without notice. Unless a written agreement says otherwise, these features are provided for evaluation only, may be suspended or discontinued, and should not be used for production decisions without written approval and appropriate safeguards.
Public sector and government use
Public sector, government, defense, education, healthcare, critical infrastructure, export-controlled, or regulated procurement use may require additional terms, representations, flow-downs, security schedules, accessibility requirements, data rights language, or compliance review. SynchrotronAI does not accept government-specific terms by website use, purchase order, portal submission, or unilateral notice unless SynchrotronAI signs them in writing.
Disclaimers
THE WEBSITE, PUBLIC MATERIALS, SCAMFREELIFE, AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYNCHROTRONAI AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. SYNCHROTRONAI DOES NOT WARRANT THAT SCAMFREELIFE WILL DETECT, WARN ABOUT, OR BLOCK EVERY SCAM, FRAUDULENT COMMUNICATION, OR UNWANTED CALL OR MESSAGE, OR THAT IT WILL NEVER FLAG OR BLOCK A LEGITIMATE ONE.
SynchrotronAI does not warrant that website content, AI-related descriptions, product plans, research statements, pricing descriptions, timelines, third-party integrations, or public policy pages are complete, current, or suitable for a specific customer use case.
These disclaimers do not limit any warranty or guarantee that cannot be excluded under applicable law, including the statutory rights of consumers in the European Union, the European Economic Area, Switzerland, and the United Kingdom.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYNCHROTRONAI AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSSES CAUSED BY A SCAM OR FRAUD THAT A THIRD PARTY COMMITS, ARISING FROM OR RELATING TO THE WEBSITE, SCAMFREELIFE, OUTPUTS, OR THESE TERMS, EVEN IF SYNCHROTRONAI HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYNCHROTRONAI'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE WEBSITE, SCAMFREELIFE, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID SYNCHROTRONAI FOR SCAMFREELIFE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY AND (B) ONE HUNDRED U.S. DOLLARS. For paid products, services, pilots, support, or managed services under a written agreement, the limitation of liability in that agreement controls.
These limitations do not apply to liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or to any other liability that cannot be limited or excluded under applicable law. If you are a New Jersey resident, these limitations apply to you only to the extent permitted by New Jersey law. If you are a consumer in the European Union, the European Economic Area, Switzerland, or the United Kingdom, SynchrotronAI is liable for loss that is a reasonably foreseeable result of its breach of these terms or its failure to use reasonable care and skill, and these limitations apply only to the extent permitted by the law of the country where you live.
Indemnity
To the extent permitted by applicable law, you agree to defend, indemnify, and hold SynchrotronAI harmless from third-party claims, and related damages, losses, liabilities, costs, and reasonable attorneys' fees, arising from your misuse of the website or ScamFreeLife, violation of these terms, violation of the Acceptable Use Policy, unlawful submission or connection of data or communications, infringement of third-party rights, or unauthorized use of SynchrotronAI materials. This obligation does not apply to the extent a claim is caused by SynchrotronAI's own breach, negligence, or misconduct, and it does not apply to consumers in the European Union, the European Economic Area, Switzerland, or the United Kingdom.
Electronic communications
You agree that SynchrotronAI may communicate electronically about website use, intake submissions, product access, services, notices, security, policy updates, and business communications, including by email to your account address and through in-app notices. You agree that electronic agreements, notices, disclosures, and records satisfy any legal requirement that they be in writing, unless applicable law requires a different method. You can download or print these terms at any time from this page, ask Support for a copy of any notice we sent you, or withdraw consent to electronic communications by closing your account. Marketing emails include an unsubscribe link.
Termination
You may stop using ScamFreeLife and delete your account at any time. SynchrotronAI may suspend or terminate access to the website, ScamFreeLife, or any feature when it reasonably believes this is necessary for security, operations, legal compliance, abuse prevention, maintenance, or policy enforcement, or if you materially breach these terms. Where practical and lawful, SynchrotronAI will give you notice and a chance to respond. If SynchrotronAI ends a paid ScamFreeLife subscription for reasons other than your breach of these terms, it will refund the prepaid fees for the unused remainder of the billing period. Sections that by their nature should survive termination will survive, including intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, governing law, and payment obligations under applicable agreements.
Dispute resolution and arbitration
Please read this section carefully. It affects your legal rights.
Informal resolution first. Before either party starts an arbitration or court case, the party with the dispute must send the other a written notice describing it and the relief requested. You can send a notice through Support or by mail to the address in the Company and contact section. SynchrotronAI will send notices to the email address on your account. For 60 days after a notice is received, we both agree to try in good faith to resolve the dispute informally, including through an individual settlement call if either of us asks for one. Any statute of limitations is tolled during this period.
Agreement to arbitrate. If the dispute is not resolved within 60 days, you and SynchrotronAI agree that any dispute, claim, or controversy arising out of or relating to these terms, the website, or ScamFreeLife, including disputes about how these terms were formed, whether they are enforceable, or what they cover (a Dispute), will be resolved by final and binding individual arbitration, and not in court. This means that you and SynchrotronAI are each giving up the right to have a Dispute decided by a judge or jury in court. Arbitration uses a neutral arbitrator instead of a judge or jury, discovery and appeals are more limited than in court, and the arbitrator can award the same individual damages and relief that a court could.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies and stays there. Either party may also ask a court for an injunction to stop infringement or misuse of its intellectual property or unauthorized access to the services, and either party may bring a claim for infringement, misappropriation, or misuse of its intellectual property, including claims under the Copyright Act and 17 U.S.C. §§ 1201 and 1202, in a court with jurisdiction. Claims for public injunctive relief, where the law does not allow them to be waived, are decided by a court after the individual claims are arbitrated.
Rules and fees. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules if you are a consumer, or its Commercial Arbitration Rules if you use ScamFreeLife for a business, as modified by this section. The rules are available on the AAA website. A single arbitrator will decide the Dispute. Hearings will be held by videoconference or, if the arbitrator decides an in-person hearing is needed, in the county where you live. For consumers, SynchrotronAI will pay all filing, administration, and arbitrator fees above the filing fee the AAA rules require a consumer to pay, and will not seek its attorneys' fees from you unless the arbitrator finds your claim frivolous or brought for an improper purpose. The Federal Arbitration Act governs this agreement to arbitrate.
Class action and jury trial waiver. You and SynchrotronAI may bring Disputes only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims of more than one person, except as described below for mass filings, and may award relief only in favor of the individual party seeking it and only to the extent needed for that party's individual claim. YOU AND SYNCHROTRONAI EACH WAIVE THE RIGHT TO A JURY TRIAL.
Mass filings. If 25 or more similar demands for arbitration are filed against SynchrotronAI, or by SynchrotronAI, by or with the help of the same or coordinated counsel within 90 days, the AAA Mass Arbitration Supplementary Rules apply, and the AAA will administer the demands in batches of up to 50 demands each, with one arbitrator and one set of fees for each batch. Each claimant's claim is decided on its own facts, and no claimant is bound by the outcome of another claimant's case. The statute of limitations is tolled for each claim from the time its notice of dispute is sent until its batch is administered. If this paragraph is found unenforceable for a claim, that claim will proceed in individual arbitration.
30-day right to opt out. You can opt out of this agreement to arbitrate by sending a written opt-out notice through Support, or by mail to the address in the Company and contact section, within 30 days after you first accept these terms. The notice must include your name, the email address on your account, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these terms. If SynchrotronAI makes a material change to this section, you may reject the change by sending an opt-out notice within 30 days after the change takes effect, and the previous version of this section will continue to apply to you.
Severability of this section. If the class action waiver is found unenforceable for a Dispute, that Dispute will proceed in court and not in arbitration, but only after the individual claims are arbitrated, and any remaining claims for class or representative relief will be stayed until then. If any other part of this section is found unenforceable, the rest of this section remains in effect.
Consumers in Europe and the United Kingdom. This section does not apply to consumers who live in the European Union, the European Economic Area, Switzerland, or the United Kingdom. They may bring claims in the courts of the country where they live and may use the dispute resolution procedures available to them under local law.
Governing law
Unless a signed agreement says otherwise, these terms and any Dispute are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, and by the Federal Arbitration Act for the agreement to arbitrate. This choice of law does not deprive consumers of the protection of the mandatory consumer protection laws of the place where they live. Any Dispute that is not subject to arbitration, or for which you opted out of arbitration, will be decided exclusively in the Superior Court of New Jersey, Somerset County, or the United States District Court for the District of New Jersey, and you and SynchrotronAI consent to their personal jurisdiction and venue, except that consumers may bring claims in the courts where they live if applicable law gives them that right.
Assignment
You may not assign these terms or transfer website access without SynchrotronAI's prior written consent. SynchrotronAI may assign these terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or by operation of law.
Force majeure
SynchrotronAI will not be responsible for delay or failure caused by events beyond its reasonable control, including internet or cloud provider failures, third-party service failures, cyberattacks, labor disputes, natural disasters, war, terrorism, civil unrest, government action, power failures, supply issues, or emergency conditions.
Severability and waiver
Except as stated in the Dispute resolution and arbitration section, if a provision of these terms is unenforceable, the rest of the terms remain in effect and the provision will be enforced to the maximum extent permitted by law. SynchrotronAI's failure to enforce a provision is not a waiver of its right to enforce that provision later.
Entire website agreement
For website use and ScamFreeLife, these terms, the Refund and Cancellation Policy, the Acceptable Use Policy, and any feature-specific notices you accept in the product are the entire agreement between you and SynchrotronAI, and the Privacy Policy and Cookie Notice explain how SynchrotronAI handles personal information. Separate signed commercial agreements control the engagements they cover. There are no third-party beneficiaries of these terms, except as stated in the App Store and Google Play section.
Changes and notices
SynchrotronAI may update these terms as the website, products, services, legal requirements, and operating model evolve. The updated date above shows when this page was last revised. If a change materially and adversely affects ScamFreeLife subscribers, SynchrotronAI will notify you by email or in the app at least 30 days before it takes effect, unless a shorter period is needed to comply with law or to address a security or abuse risk. Changes do not apply to Disputes that arose before the change. Continued use of the website or ScamFreeLife after an update takes effect means you accept the updated terms. If you do not agree, you may cancel your subscription and stop using ScamFreeLife.
App Store and Google Play
If you downloaded a ScamFreeLife app from the Apple App Store, these terms are between you and SynchrotronAI, not Apple, and SynchrotronAI, not Apple, is solely responsible for the app and its content. Your license to use the app is a non-transferable license to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any, to you. To the maximum extent permitted by law, Apple has no other warranty obligation for the app. SynchrotronAI, not Apple, is responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, consumer protection, privacy, or similar claims, and claims that the app infringes a third party's intellectual property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms, such as your wireless carrier's terms, when using the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
If you downloaded a ScamFreeLife app from Google Play, the Google Play Terms of Service also apply to your use of Google Play, and Google is not responsible for the app.
Questions, complaints, or claims about the apps can be sent through Support or by mail to SynchrotronAI Inc., 1050 U.S. 22, Suite C, Lebanon, NJ 08833.
Contact
Questions about these terms may be submitted through the workflow review intake. Legal notices should include the sender's full name, organization, contact information, and a clear description of the request.