Purpose
The SynchrotronAI Trust Center gives customers, prospects, partners, and reviewers a single place to understand how SynchrotronAI approaches security, privacy, data processing, AI governance, subprocessors, cloud providers, and responsible delivery. It is designed for business users evaluating high-value workflow modernization, custom software, SaaS pilots, cloud infrastructure, systems integration, data automation, cybersecurity, and managed support.
Specific commitments for a product, project, pilot, or managed service must be documented in the applicable signed agreement, order, statement of work, DPA, or security schedule.
Company facts
SynchrotronAI Inc. is a Delaware stock corporation authorized to do business in New Jersey. Public business correspondence may be sent to 1050 U.S. 22, Suite C, Lebanon, NJ 08833. SynchrotronAI's business focuses on software development, artificial intelligence systems, cloud infrastructure, cybersecurity, data systems, technology services, and lawful related business activity.
SynchrotronAI is active in major cloud and partner ecosystems, including the Microsoft AI Cloud Partner Program, AWS Partner Network, and Google Cloud Partner Advantage. Public pages should not be read as claiming higher-tier badges, reseller status, marketplace approval, or co-sell readiness unless SynchrotronAI separately publishes that approval.
Operating principles
SynchrotronAI designs work around clear users, clean handoffs, secure data, measurable outcomes, review points, and support ownership after launch. A workflow should not become software merely because it can be automated; it should become software when the architecture, data, process, economics, and responsibility model justify it.
Customer engagements should define scope, data categories, success criteria, engagement model, deployment model, support ownership, third-party providers, security responsibilities, and human review requirements before production use.
The Service Terms describe public baseline terms for professional services, managed services, statements of work, support plans, customer responsibilities, remote access, service levels, maintenance, deliverables, and offboarding.
Privacy and data processing
The Privacy Policy explains website, intake, business communication, product, and service data handling. The Data Processing Agreement provides customer data processing terms for engagements that require a DPA. The Cookie Notice explains browser technologies, forms, payments, security, and site preferences.
SynchrotronAI does not use customer confidential data from signed engagements to train public foundation models unless a customer expressly agrees in writing. Customer data use should follow the signed scope, architecture, DPA, and customer instructions.
Security
The Security page summarizes security practices for cloud infrastructure, identity and access, encryption, secure development, logging, monitoring, vulnerability management, incident response, backups, vendor security, and customer responsibilities.
Security is shared. SynchrotronAI operates controls for systems it manages, while customers retain responsibility for customer-controlled systems, identity providers, devices, source data, permissions, and business procedures unless a managed services agreement assigns those duties to SynchrotronAI.
AI governance
AI-assisted outputs require validation and human review. SynchrotronAI does not present AI outputs as a substitute for legal, financial, tax, trade compliance, medical, safety, employment, insurance, or other regulated professional judgment unless a signed engagement defines qualified controls and appropriate review.
High-impact decisions, regulated decisions, safety-sensitive uses, sensitive data, and production automation should have documented review paths, approval logic, auditability, fallback procedures, and accountability.
Vendor transparency
SynchrotronAI uses providers such as Cloudflare, Stripe, HubSpot, Amazon Web Services, Microsoft Azure, Google Cloud, and GitHub for website delivery, security, payments, intake, hosting, cloud infrastructure, development, deployment, and operations. The core list is published at Subprocessors.
The exact provider set can vary by customer environment, product, project, cloud provider, integration, pilot, managed services scope, and support model.
Acceptable use
The Acceptable Use Policy explains prohibited activities, including unlawful use, security abuse, data abuse, privacy abuse, prohibited AI use, platform integrity violations, intellectual property misuse, and high-risk use cases that require additional review.
SynchrotronAI may decline, pause, or require additional controls for workflows that create unacceptable legal, security, privacy, safety, compliance, or operational risk.
Procurement and review
Customers evaluating SynchrotronAI may request policy review, security questionnaires, architecture review, data processing terms, subprocessor details, or project-specific security terms through the workflow review intake. The appropriate materials depend on the proposed system, data sensitivity, cloud model, timeline, and customer requirements.
Some requests require a signed NDA, written scope, or approved commercial process before SynchrotronAI can share detailed architecture, implementation, or security information.
Policy contacts
Privacy requests should go to [email protected]. Security reports should go to [email protected]. Legal notices should go to [email protected]. Abuse reports should go to [email protected]. Trust, DPA, subprocessor, and procurement review questions should go to [email protected].
Changes
SynchrotronAI will update the Trust Center as products, services, providers, legal requirements, cloud operations, and security practices evolve. The updated date above shows when this page was last revised.
Contact
Trust, security, privacy, DPA, or procurement questions may be submitted through the workflow review intake or by email at [email protected].